Legal

Privacy Policy

Last updated: March 2025

1. Who We Are

E J Dean Construction is a family-run building company based in Pant, near Oswestry, Shropshire. We provide construction services including oak framing, loft conversions, roofing, groundworks, and more across Shropshire and Mid Wales.

For the purposes of UK data protection law, E J Dean Construction is the data controller responsible for your personal information.

Contact details:
E J Dean Construction
Pant, Oswestry, Shropshire
Phone: 07432 547548
Website: ejdeanconstruction.co.uk

2. What Information We Collect

We only collect information you choose to provide to us. This may include:

  • Contact and enquiry details — your name, email address, phone number, and any message or project description you submit through our contact or quote request form.
  • Technical data — basic information your browser sends automatically when you visit our website, such as your IP address and browser type. This is collected by our hosting provider in server logs.

We do not use tracking pixels, advertising networks, or third-party analytics services that profile your behaviour across the web.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry or quote request
  • Discuss and arrange construction work you have asked about
  • Follow up on any open conversation, where appropriate

We will never use your details for unsolicited marketing, and we will never sell your information to anyone.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

  • Legitimate interests — to respond to enquiries and provide quotes you have requested from us.
  • Contract — where processing is necessary to take steps at your request before entering into a contract, or to fulfil an existing contract.

5. How Long We Keep Your Data

We retain enquiry and contact information for up to 12 months after the last contact, or for as long as required to manage any ongoing or completed project. After this period, your details are securely deleted.

6. Sharing Your Data

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Your data may be held on servers managed by our website hosting provider as part of normal website operation. This provider acts as a data processor on our behalf and is bound by appropriate data protection obligations.

We may disclose information where required by law or to protect the rights, property, or safety of our business or others.

7. Cookies

Our website may set a small number of cookies that are necessary for the site to function correctly — for example, WordPress session cookies if you use any interactive forms. We do not use cookies for advertising or cross-site tracking.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete information
  • Erasure — ask us to delete your personal data, subject to any legal obligations we have to retain it
  • Restriction — ask us to limit how we use your data while a concern is resolved
  • Objection — object to our processing of your data where we rely on legitimate interests
  • Portability — receive your data in a structured, machine-readable format where applicable

To exercise any of these rights, please contact us by phone or through our contact page. We will respond within one month.

9. Complaints

If you are unhappy with how we have handled your personal data, please contact us in the first instance and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority:

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.

Have a Question?

If you have any questions about this privacy policy or how we handle your data, we’re happy to help.